INFORMATION

Ordering & Availability

New glass is generally added to the store page every one - three days throughout that week.

The Heady Hawaii Instagram and Facebook accounts are used to let people know the instant the store is updated by posting pics and info.

You do not need an account to order from this site. The option to create an account will be given during the checkout process.

Payments, Security & Confirmation

You can choose from the following payment methods: American Express, Visa, MasterCard, and Discover.

This website's shopping cart includes an 128-bit SSL certificate to keep your information secure – the same level of encryption used by large banks around the world.

After you have placed an order you should receive a confirmation email to the address you provided during check out. Heady Hawaii will not be held liable for items shipped to incorrectly given shipping addresses. Please verify that your information is correct in the confirmation email after you've placed an order.

Also please note, we reserve the right to refuse service/goods.

Shipping, Handling & Insurance

Most orders are typically shipped no later than 24 hours if purchased Monday through Friday. Orders purchased on Saturday or Sunday will be shipped on Monday unless the post office is closed on a holiday. In most cases, after your order reaches the post office, it will take anywhere from 2-6 days to reach their final destination. All orders include a tracking number.

Each order is carefully packed in a plain white or brown box to ensure that no damage will occur during the shipping process. If your order has arrived damaged, please contact us immediately.

International Shipping

We also ship outside of the U.S. to Canada, England and Australia. Contact us about shipping to countries not listed above.

Return & Privacy Policy

Returns are accepted for unused products only. It must be returned in 10 days in after the delivery date. Clearance items are non-refundable. Please contact us regarding any returns.

We do not share any of the information we collect regarding your order and we ensure that all information collected is strictly confidential.

Disclaimer

If purchasing our products is not in accordance with your local laws, do not attempt to purchase them from this website. By purchasing from this website you are expressly stating that the sale and delivery of glass products is in accordance with the laws governing your city or state.

If you are under 21 you can not purchase glass products from Heady Hawaii. By doing so, you hereby acknowledge that you do so under false pretenses and against the operators of this website.

The glass on this site is intended to be used with legal smoking products only. Our products are NOT intended for illegal drug use. By purchasing from Heady Hawaii you acknowledge and agree to this legal disclaimer. You are aware that all of our products are sold for Tobacco and/or other LEGAL smoking use and confirm you will use them solely for such legal purposes. You agree we are not liable for any harm that may occur to you when you use these products.

You personally take full responsibility for the product(s) you purchase. If importing and/or owning smoking accessories is illegal in your state, city, county, or country, Heady Hawaii accepts no responsibility as to verify the legitimacy of the order before accepting it. We will not reimburse you should any products be kept or destroyed by authorities.

Conditions of Use

By using www.HeadyHawaii.com, you agree to the conditions stated above.